
Neil Arya
Principal Engineer @RapidClaims
Building production-grade AI systems, distributed architectures, and high-scale backend platforms. I've designed systems processing billions of events, handled large-scale database migrations across TBs of data, and built architectures with a strong focus on reliability, observability, performance optimization, and backpressure-aware orchestration.
Currently leading architecture for LLM-driven agentic workflows, semantic search, vector databases, structured memory, and scalable AI pipelines in healthcare automation. Previously served as Principal Engineer at Richpanel and founded my own startup, where I built multiple products from idea to production across SaaS, e-commerce, workflow systems, and consumer applications.
My work focuses on solving complex business problems through clean architecture, strong engineering judgment, and scalable systems built for real-world production.
Hands-on Experience
Work Experience
- Architected AI-powered medical coding systems using LLM-driven agentic pipelines and distributed architectures to automate and scale clinical workflow automation.
- Worked extensively with vector databases, embedding pipelines, and agentic workflow orchestration to power core AI capabilities.
- Implemented end-to-end LLM telemetry across agentic pipelines, providing granular token usage, cost tracking, and latency visibility to drive optimization and debugging under production load.
- Migrated legacy queue-based workflows to a backpressure-aware orchestration model on Temporal, enabling high-throughput medical chart processing with model rate-limit management, concurrency controls, retries, and failure recovery.
- Drove architectural POCs for LLM cost optimization and F1 score improvements across core coding pipelines.
- Engineered a real-time fair-scheduling layer for Temporal workflows, ensuring equitable workload distribution across distributed workers.
- Built AI-powered GTM automation campaigns leveraging Signal Intelligence scoring to prioritize and personalize outreach at scale.
- Led senior engineering hiring by building an agentic workflow to screen hundreds of resumes, significantly reducing time-to-hire.
- Designed and built a serverless SIEM pipeline on AWS (Kinesis, Lambda, OpenSearch, S3/Parquet) handling millions of events daily, with multi-language SDKs, real-time dashboards, HMAC-signed webhook delivery, and Athena-queryable archival across 26 security event types.
- Led cross-functional teams to deliver scalable, high-performance features, driving architectural POCs and system design for new initiatives.
- Re-architected core data ingestion pipeline, integrating multiple e-commerce platforms (Shopify, Magento, WooCommerce), to reliably handle over 10 million orders per day.
- Migrated the Neo4j database to MongoDB containing billions of nodes while ensuring zero downtime.
- Redesigned the core messaging lifecycle integrated with multiple email and social platforms, making it fully asynchronous; reduced P95 latency from ~3s to ~400ms during peak hours.
- Improved core APIs latency by ~40% via DB query optimizations, better access patterns, and streamlined service communication.
- Implemented end-to-end telemetry to monitor system latencies, database performance, and distributed traces.
- Designed structured onboarding plan to help new developers become productive within their first 2 months.
- Led the tech, design, and testing teams, driving the development of innovative software solutions.
- Built both proprietary and open-source modules to enable fast, efficient software development and deployment.
- Managed the entire source code and deployment process for all products.
- Designed automated testing pipelines and production load simulations.
- Led the establishment of an agile development process, defined and set up the tech stack, and defined coding standards, ensuring a streamlined development workflow.
- Orchestrated seamless application deployment pipelines, improving deployment efficiency and reducing time-to-market.
- Played a key role in talent acquisition, ensuring the team was composed of top-tier professionals.
- Ensured adherence to coding standards and proactively resolved technical blockers faced by the development team.
- Led a team in developing a multi-level client management platform with centralized application access management.
- Standardized the purchase and subscription flow across all applications.
- Contributed to technical recruitment efforts.
- Developed and maintained a real-time logistics automation SaaS application integrated with an auction platform.
- Engineered key features including multi-auction, bulk auction load processes, advanced requisition and allocation algorithms.
- Demonstrated leadership as Scrum Master, overseeing code reviews and managing sprint workflows.
Education
Open Source
On-the-fly HTML prerender service for SPAs
Strictly typed server functions with a validation layer
Light-weight & customizable React UI library with zero dependencies
Automatic browser file caching with zero configuration
Dynamically load scripts & stylesheets when required
Clone common assets among multiple projects from server
Generate & inject static HTML pages in SPA builds